Absolutely! Creators have full discretion regarding refunds. While sales are typically final, you can choose to issue a refund for media purchases, tips, or subscriptions if you decide it’s the right course of action.
Important Considerations
Refunds are deducted directly from your wallet balance or pending funds.
Once refunded, the fan immediately loses access to the refunded media.
How to Request a Refund
Contact Support – Open a support ticket from your Fansly account or email [email protected].
Provide details – Include:
Link to the fan’s profile
Transaction ID (found in Wallet Transaction History)
Reason for the refund
For subscriptions: note whether to cancel or keep the subscription active after refunding.