Subscriber unable to view my content

If a subscriber is reporting being unable to view your content, please check the following:

  1. Check if your timeline permissions are set up correctly here: (for example, if your follow button is turned off, but following is a requirement to view your timeline, new users will not be able to see your content)
  2. Double-check that the problematic media includes their subscription tier in the viewing permissions - each subscription tier needs its own set of permissions.

If the issue persists, please have your subscriber reach out to us either via email to or by clicking the help button on our website.