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A User Says That My Profile Page No Longer Exists
A User Says That My Profile Page No Longer Exists
Updated over a week ago

If someone reports that your page no longer exists, or they can’t see your profile even after following a direct link, it’s likely because your geo-blocking settings are preventing access from their location.

What is Geo-Blocking?

Geo-blocking is a technique used by websites or platforms to restrict access to certain content based on a person’s location. It works by detecting the IP address of the user (which is associated with their geographic location) and then blocking or limiting access to content or services based on that location.

How Geo-Blocking Works 🔐

  • When you visit a website, your IP address is used to identify your location.

  • The website may restrict certain users from specific regions or countries based on its settings (for example, blocking access to certain videos, content, or features).

  • This can be done for various reasons, like adhering to local laws, regulations, or providing region-specific content.

To review your geo-blocking settings, click this link to go to your privacy settings. If necessary, update your geo-blocking preferences to allow access from the desired locations.

If the issue persists, ask the person to contact us directly for help:

  • 📧 Email: [email protected]

  • 💬 Help Button: They can also click the Help button on the website to reach our support team.

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