💳 Having Trouble Adding Your Card or Completing a Payment? Here's How to Fix It:
If your card can’t be added or your payment is declined, here are some common reasons and steps you can take:
1. Check Your Card Details 🛠️
Ensure your card is valid (not expired or restricted). ✅
Confirm your card is capable of processing international transactions 🌎.
Double-check that the card information you entered matches exactly with the details on your card statement 📝.
2. Troubleshooting Steps 🔧
If the issue persists, try these steps:
Use a different browser or device: 🖥️ Switch to a computer or laptop if you’re on a mobile device.
Clear your browser’s cache and cookies: 🍪 Log out of your Fansly account, clear the cache and cookies, and log back in.
Disable third-party browser extensions: 🔌 Some plugins may interfere with the payment process. Temporarily disable them and try again.
Avoid using a VPN or proxy: 🚫 These can block or hide your real IP address, which might cause issues with card verification.
3. Next Steps If It Still Doesn’t Work ⏳
Wait for 24 hours, then try adding your card again 🕒.
Try using a different card if possible 💳.
If your purchases are being declined, contact your card provider to ask them to whitelist transactions from Select Media, Fansly’s payment processor 🏦.
Need Further Help? 💬
If you’ve tried all these steps and the problem persists, don’t worry! Our support team is here to help. Reach out to us at [email protected] 📧, and we’ll assist you in resolving the issue.