Skip to main content

What Happens When You Change a Subscription Price

When you update the price of a subscription tier, here’s what you can expect!

Updated this week

What Subscribers See

  1. Subscribers Are Notified:

    1. When you change the price of a subscription tier, all active subscribers to that tier receive an alert. This ensures they’re aware of the change and can decide how to proceed.

  2. Subscriber Action Required:

    1. Subscribers will see a notification menu where they can review the price change. They’ll need to confirm if they want to continue with the updated subscription price.

  3. No Notification for Promotions:

    1. If you’re running a promotion (such as a limited-time discount), subscribers will not be notified of any price change. Promotions are temporary and do not alter the ongoing subscription tier price.


🧠 Things to Keep in Mind

  • Timing: Inform your subscribers about upcoming price changes in advance. A friendly post or message helps maintain trust and support.

  • Value: Use price changes as an opportunity to highlight added value, such as new content, perks, or upgrades.

  • Impact on Subscriptions: Changing the price does not automatically cancel active subscriptions. Subscribers can choose whether to continue at the new rate.


💡 Pro Tip

Before updating your prices, review your current tiers to ensure your offerings align with the new pricing. This helps encourage renewals and retain subscribers!

Did this answer your question?