💸 Refunding a Media Sale
As a creator, you can issue a refund for a Media Sale once the funds have been pending for 7 days. Here's how you can do it:
1️⃣ Go to the site menu and select "Add Payout Method". 🛠️
2️⃣ Navigate to your Wallet History. 💼
3️⃣ Find the Media Sale amount you want to refund, and click the loop arrow icon 🔄 next to it.
4️⃣ Confirm the refund, and you're all set! ✨
💡 Things to Keep in Mind:
Refunds can only be processed after the 7-day pending period to ensure no issues with the transaction. ⏳
Once the refund is processed, the funds will be returned to the consumer, and they will no longer have access to the refunded media. 🚫🎥
Refunds are optional, so you have control over when to offer them. Be sure to consider each request carefully. 🤔
📩 Need Help or Have Questions?
If you need assistance with refunds or managing your account, our Support Team is here for you!
Click the "Support" button in the bottom right corner to start a chat. 💬
Email us directly at [email protected] for personalized support. ✉️
We're here to make managing your sales as smooth as possible! 🌟