Skip to main content
All CollectionsFor CreatorsMonetization
When Would a Fan Get a Refund?
When Would a Fan Get a Refund?
Updated over a week ago

🌟 For Our Amazing Creators 🌟

Hey there, awesome creator! We want to ensure a happy experience for both you and your fans. Here’s some important info to keep in mind:

💡 Transparency is Key!
If there’s ever any miscommunication about what’s included in paid content (like custom creations, subscription perks, or purchased media), we may need to adjust earnings and issue refunds to users. Let’s keep those smiles shining by being clear and upfront! 😊

Custom Content Timing Matters
If custom content isn’t delivered within 2 weeks (or the time agreed upon with your fan), it might lead to earnings adjustments and refunds. Don’t worry, though! If a fan requests a refund, we’ll always reach out to you first and give you a few days to sort things out. 💌

🔄 Stay Active & Stay Rewarded
An account inactivity of 6 months or more could lead to deductions and refunds to users. Let’s keep your creative energy flowing and those fans happy! 🌈

💌 If you have any questions or need support, we’re here for you! 💕 Just email our team at [email protected], and we’ll gladly assist.

🪄Keep creating magic, we'll do the rest. 💪

Did this answer your question?