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Unable to purchase media or send a tip

If you are unable to purchase media, please ensure you have either a valid payment method attached to your account, or have access to sufficient wallet balance to complete the purchase.

Related articles

  • Unable to add a card or payment declined
  • Purchased content not as described
  • What is a media purchase
  • How to send a tip
  • What are tips

Articles in this section

  • How to send a tip
  • Tipped the wrong user or tipped an incorrect amount
  • Was my tip received?
  • Can I cancel a sent tip
  • Content not received
  • Unable to purchase media or send a tip
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