💰 Didn’t Receive Your Wallet Funds? Let’s Resolve It!
If you’ve purchased wallet funds but haven’t received them, don’t worry—we’re here to help! Here’s what you can do:
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Reach Out to Support 📧
- Send an email to our support team at support@fansly.com. Let us know about the issue you’re facing, and we’ll assist you as quickly as possible.
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Include Your Purchase Receipt 🧾
- When emailing us, make sure to attach a copy of your purchase receipt or any transaction details showing your wallet funds purchase. This will help us track your transaction and resolve the issue faster!
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Check Your Transaction History 🔍
- If you're unsure about the purchase details, you can double-check your transaction history under your Wallet settings to verify the purchase was successful.
💡 Pro Tip: Keep all transaction receipts in case you need them for future reference or troubleshooting. This can speed up the process if you run into any issues!
We’re committed to making sure your wallet funds are properly applied. If there’s anything else you need, don’t hesitate to reach out! 😊