How to set up 2FA:
Click your profile picture, then click Settings.
Select Account.
Click Setup 2 Factor Authentication.
Scan the QR code with your authenticator app (such as Google Authenticator or Authy).
⚠️ Please note: DO NOT share your QR code. This is specific to your account, and sharing it may give others access to your account.
Prefer manual entry? Enter the provided code into your authenticator app instead.
Ensure your device’s date and time are set to update automatically to avoid code synchronization issues.
Once set up, your app will generate a rotating code that you’ll need to enter when logging in or performing certain sensitive actions.
I've Lost Access to My Two-Factor Authenticator
If you can’t access your authenticator app:
Send an email to [email protected]
Our support team will verify your identity.
Once verified, we’ll remove the 2FA requirement, allowing you to log in again.
❗ We strongly recommend re-enabling 2FA as soon as possible to keep your account secure.
Email-based 2FA
Not receiving the verification email?
Check your spam or junk folder.
Add [email protected] to your contacts or safe senders list, then request a new code.
Confirm the email address on your account is correct under Account Settings.
Code isn't working?
Codes expire quickly - use it as soon as it arrives.
Only use the most recent code; requesting a new one invalidates previous ones.
Locked out of your email account?
If you've lost access to your email entirely, contact support to verify your identity and they'll assist you with account recovery.